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Privacy Policy

Introduction

Welcome to IMDI Exchange. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our services in compliance with the General Data Protection Regulation (GDPR).

Who We Are

IMDI Exchange (referred to as "we", "us", or "our") operates the website www.imdiexchange.com (referred to as the "Service"). We are a company dedicated to providing seamless and secure online money exchange services.

Data We Collect

We collect and process the following data:

  • Personal Identification Information: Name, email address, phone number, physical address, date of birth, and identification documents.
  • Financial Information: Bank account details, transaction history, payment information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.


How We Use Your Data

We use your data for the following purposes:

  • To Provide and Maintain Our Service: To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products, and services that you request from us.
  • To Improve Our Service: To notify you about changes to our Service, to allow you to participate in interactive features of our Service, when you choose to do so, and to ensure that content from our site is presented in the most effective manner for you and your computer.
  • To Ensure Security: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
  • To Market and Communicate: To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you.

Legal Basis for Processing Personal Data

We process your personal data on the following legal bases:

  • Contractual Necessity: Processing your data is necessary for the performance of a contract with you or to take steps to enter into a contract.
  • Legitimate Interests: Processing your data is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
  • Legal Obligation: Processing your data is necessary for compliance with a legal obligation to which we are subject.
  • Consent: Where we rely on your consent, you have the right to withdraw it at any time.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. Additionally, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe
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